FAQs
About Soulshine Wellness Co.
Q: What is Soulshine Wellness Co.?
A: Soulshine Wellness Co. creates handcrafted remedies that honor nature’s cycles, offering nourishment and balance for the body, mind, and spirit through the seasons. Our products include tea blends, tinctures, elixirs, and other wellness essentials.
Q: What does “Wellness Essentials for Every Season & Reason” mean?
A: Our remedies are thoughtfully designed to align with the seasons and support your wellness journey for various needs, whether it’s boosting immunity, soothing stress, or promoting hormonal balance.
Products & Ingredients
Q: Are your products all-natural?
A: Yes, all of our products are made with natural, high-quality ingredients. We source organic herbs and prioritize sustainability in every blend.
Q: Are your products gluten-free and dairy-free?
A: Absolutely! All of our products are gluten-free and dairy-free, making them suitable for those with sensitivities or dietary preferences.
Q: Do your tinctures and tea blends have specific health benefits?
A: Yes, each of our remedies is crafted with care to support specific wellness goals, such as immune support, stress relief, hormonal balance, and more. Please refer to individual product descriptions for details.
Q: What is the I N A D E focus in your blends?
A: I N A D E stands for Immune, Nervous, Adrenal, Digestive, and Endocrine systems. Many of our blends are crafted to support these vital systems for overall health and wellness.
Q: Are your products vegan?
A: Many of our products are vegan, but a few may include ingredients like honey. Each product listing clearly states whether it is vegan.
Subscriptions & Membership
Q: What is the Monthly Tea Club?
Our Monthly Tea Club is a subscription service where you’ll receive exclusive seasonal tea blends delivered straight to your door. Choose from three tiers: Herbal Harmony (Standard), Botanical Bliss (Premium), and Alchemy of Wellness (VIP) for a tailored tea experience.
Q: How do I join the Monthly Tea Club?
A: Visit our Tea Club section titled “Your Monthly Tea Ritual Awaits: Join Today” to explore membership tiers an subscribe.
Q: Can I cancel or pause my subscription?
A: Yes, you can manage your subscription at any time through your account settings.
Ordering & Shipping
Q: Do you ship internationally?
A: Currently, we ship across the United States. We’re working on expanding our reach to international customers.
Q: How long will it take to receive my order?
A: Orders are processed within 1-2 business days and typically arrive within 3-5 business days, depending on your location.
Q: What is your return policy?
A: Due to the handcrafted nature of our products, we cannot accept returns on opened items. However, if there’s an issue with your order, please reach out to us, and we’ll make it right.
Using Our Products
Q: How should I use your tinctures?
A: Our tinctures are designed for easy use! Add a dropperful to water, tea, or take directly under the tongue. Specific dosage recommendations are included with each tincture.
Q: Can I use your products if I’m pregnant or nursing?
A: Some of our products may not be suitable for pregnancy or nursing. We recommend consulting with your healthcare provider before use.
Q: Do you offer personalized blends?
A: Yes, we offer custom blends for specific wellness goals through our Tailored Teas & Tinctures Service. Visit _______ to learn more about creating a personalized remedy.
Using Our Products
Q: Do you offer workshops or events?
A: Yes, we intend to host seasonal workshops focused on wellness and herbal remedies. Stay updated by following us on instagram @soulshinewellness.co
Q: Can I find your products at farmers markets or retail stores?
A: Yes, we regularly sell at Hudson Valley farmers markets and are expanding into local retail stores. Check our website or instagram for updates on where to find us.
Contact Us
Q: How can I get in touch?
A: You can reach us through our Contact Us page or email us directly at