Customer Support
Contact Us
We're here to help with questions about our herbal offerings, orders, or general support.
Email:
We do our best to respond within 1–2 business days, Monday through Friday.
Shipping & Returns
Shipping
Orders are typically processed within 3–5 business days, excluding weekends and holidays. Once your order ships, you'll receive a confirmation email with tracking information.
Returns
If you're not satisfied with your purchase, please contact us within 14 days of receipt. Due to the nature of herbal products, opened or used items are not eligible for return. We're happy to work with you to resolve any concerns whenever possible.
Order Issues
If you experience any issues with your order — including damaged items, missing items, or delivery concerns — please contact us as soon as possible. We'll review the situation and work with you to make it right.
Product Questions
Have questions about ingredients, preparation, or which blend may best support your needs? We're happy to offer general guidance to help you choose. Please note that we're unable to provide medical advice.
Thank you for supporting small-batch, thoughtfully crafted herbal offerings.